We make
everything better
by
" What is service design "
Service Design is developed from design thinking. Using design thinking to empathize customer’s experience, understand
all stakeholder and their relations, clarify the issues, and create solutions for your business (using design thinking to design service ).
" Why service design "
Now we are in an extreme competing business world where products, branding, marketing plan are all used to complete in every possible direction. Service and total experience become what customer use to make their final decision for purchasing your product or services.
What we offer
We are keen on improving users’ experiences for both service or non-service industries
by using service design process, which is the design process that accommodates every related stakeholders’ needs.
Service Design Solution
Service Design Consult
Service Design Training
User research
Service Design Solution
We offer ‘Service Design Solution’ that can reveal
business solutions or business development opportunities
by using ‘Service Design’
Service design has 3-stage:
Exploration
This stage aims to understand users and get the insights
by using qualitative research methods, and translate
finding (analyze) into challenge.
Creation
This stage aims to generate ideas and solutions that can
sort out the given challenge or reveal new business
opportunities.
Implementation
This stage brings people across disciplines such as
architect/interior designer, graphic designer, UX/UI
designer, copy writer together to collaborate and turn
the ideas from creation stage to live; to finalize
the most practical practice.
Service Design Consult
We offer ‘Service Design Consulting Service’ to the business that
is already equipped with teams to execute the ideas but seeks
for service advice or direction.
Service Design Training
We offer ‘Service Design Class’ in tailored workshop style as
we understand that your business is facing unique challenge
and condition, each of our ‘Service Design Class’ is specifically
designed to fit your business condition. The workshop is not only
a platform for everyone in your business to learn about the
discipline and be able to apply service design into business
execution, but also an opportunity for everyone from bottom-to-top
level to gather and share experience from different dimension
of the business, which helps generate solution that is agreed
and polished from every angle of the business.
User Research
We offer ‘User Research’
