Elementor #49

We make
everything better

by

" What is service design "

Service Design is developed from design thinking. Using design thinking to empathize customer’s experience, understand

all stakeholder and their relations, clarify the issues, and create solutions for your business (using design thinking to design service ).

" Why service design "

Now we are in an extreme competing business world where products, branding, marketing plan are all used to complete in every possible direction. Service and total experience become what customer use to make their final decision for purchasing your product or services.

What we offer

We are keen on improving users’ experiences for both service or non-service industries

by using service design process, which is the design process that accommodates every related stakeholders’ needs.

Service Design Solution

Service Design Consult

Service Design Training

User research

Service Design Solution


We offer ‘Service Design Solution’ that can reveal

business solutions or business development opportunities

by using ‘Service Design’

Service design has 3-stage:


Exploration

This stage aims to understand users and get the insights

by using qualitative research methods, and translate

finding (analyze) into challenge.


Creation

This stage aims to generate ideas and solutions that can

sort out the given challenge or reveal new business

opportunities.


Implementation

This stage brings people across disciplines such as

architect/interior designer, graphic designer, UX/UI

designer, copy writer together to collaborate and turn

the ideas from creation stage to live; to finalize

the most practical  practice.

Service Design Consult

 

We offer ‘Service Design Consulting Service’ to the business that

is already equipped with teams to execute the ideas but seeks

for service advice or direction.

Service Design  Training

 

We offer ‘Service Design Class’ in tailored workshop style as

we understand that your business is facing unique challenge

and condition, each of our ‘Service Design Class’ is specifically

designed to fit your business condition. The workshop is not only

a platform for everyone in your business to learn about the

discipline and be able to apply service design into business

execution, but also an opportunity for everyone from bottom-to-top

level to gather and share experience from different dimension

of the business, which helps generate solution that is agreed

and polished from every angle of the business.

User Research

 

We offer ‘User Research’